Our Customer Service is Open 24/7December 18th, 2012 | Posted by in prepaid credit card
When you use something as much as a prepaid credit card, it can be nerve-wracking when you notice that it is conspicuously absent from its usual slot in your wallet or purse. People misplace cards all of the time, but sadly, reality often proves that cards can be lost or stolen as well. Our customer service line is standing by 24 hours a day, seven days a week. If you are certain your prepaid Visa card is gone, call a representative immediately to help guide you through the process of getting a new card. By contacting us right away, we can block your old card from being swiped and transfer all of your funds to a brand new card.
Our phone number is always toll free, and always has a live operator at the end of the line. Even if your card is not lost or stolen, our customer service professionals can assist if you find yourself in a dispute regarding a transaction. These situations will always be irritating, but we can help curb them before they grow into major issues. Naturally, feel free to visit MyImperialCard.com for all of your card transactions, bill payments, statements, and balance information. We will get you back into normalcy before you know it.